Disclaimer
JSPlumber LLC does not support RootX although we do sell it
RootX is for professional use. Too many people buy
RootX for the wrong reasons or apply it incorrectly.
Therefore ALL SALES ARE FINAL.
Why are we still selling RootX if we don't support it ?
I have customers that won't let me NOT sell it.
RootX was designed for professional plumbers to install under strict instructions. In all cases of warranty request, I've found that one or more of the instructions were not followed. Some were trying to clear their clog of something other than roots. So on that note....
I will guarantee the product is genuine.
The RootX product I'm sending you is original, genuine, unaltered, and in the original unopened container. You will notice tape across the lid. For some reason the lids have a tendency to pop off while in transit.
I will not guarantee the end result.
Since I'm not at your home to verify that roots are your only problem or it was installed as per the instructions exactly, you will be purchasing RootX at your own risk.
Thank you, John Stockton
PurchaseRX